Terms & Conditions

1. Introduction

Brief explanation that by accessing or using the website, users agree to these Terms.

2. Eligibility
State that users must be 21+ or of legal smoking age in their jurisdiction to use or purchase from our site.

3. Product Use Disclaimer
All products are for legal use only. We are not liable for misuse or use in prohibited locations.

4. Product Descriptions & Availability

  • Products may vary slightly from photos.

  • We reserve the right to change prices or discontinue items at any time without notice.

5. Ordering & Payment

  • We accept payment through Square at this time.

  • We reserve the right to cancel orders due to error, fraud, or supply issues

6. Shipping Policy

  • Standard Free Shipping is delivery within 7-10 business days of order.

  • Priority shipping is delivery within 2-5 business days of your order.

  • We are not able to ship internationally at this time.

  • We are not responsible for delays caused by the carrier

7. Return & Refund Policy

  • Reference your return policy HERE

8. Intellectual Property

  • All website content (images, logos, product names, designs) belongs to Puffing Pony Pipes LLC and may not be copied or reproduced without written permission.

9. Limitation of Liability

  • We are not liable for damages caused by use or misuse of your products.

  • We are not responsible for harm resulting from customer decisions, e.g., improper use, allergic reaction to materials, etc.

10. Governing Law

  • Governed by the laws of Colorado, USA (or your local jurisdiction)

  • Any legal disputes will be resolved under Colorado law

11. Modifications to Terms

  • We reserve the right to update these Terms at any time; customers are encouraged to review regularly.

12. Contact Information

  • Questions or legal concerns please contact us at Hello@PuffingPonyPipes.com