Privacy Policy

Effective Date: 1/1/2025
Last Updated: 7/31/2025

At Puffing Pony Pipes, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and make a purchase.

1. Information We Collect

We collect the following information when you interact with our site:

  • Personal Information: Your name, email address, shipping/billing address, phone number, and payment information when placing an order.

  • Technical Information: IP address, browser type, pages visited, and other analytics collected through cookies and third-party tools (like Google Analytics).

2. How We Use Your Information

We use your information to:

  • Process and ship your orders

  • Communicate with you about your purchase

  • Provide customer service

  • Improve our website and user experience

  • Comply with legal obligations: We do not sell or rent your personal data.

3. Payment Processing

All payments are securely processed through third-party payment providers (Square). We do not store full credit card numbers on our servers.

4. Cookies

We use cookies to improve your browsing experience. These help us:

  • Remember items in your cart

  • Understand site traffic and behavior
    You can disable cookies in your browser settings, but some features may not work correctly without them.

5. Data Sharing

We only share your data with third parties necessary to complete your order (e.g., shipping providers, payment processors). We will never share your data for marketing purposes without your explicit consent.

6. Your Rights 

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletions

  • Opt out of marketing communications

  • Request that we do not sell your data (we don’t anyway)

To exercise your rights, contact us at: hello@puffingponypipes.com

7. Data Retention

We retain your personal data for as long as necessary to complete your purchase and comply with legal obligations (e.g., taxes).

8. Children’s Privacy

Our website is not intended for anyone under the age of 21. We do not knowingly collect data from minors.

9. Security

We take reasonable precautions to protect your data using encryption, secure servers, and access controls. However, no system is 100% secure.

10. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with a revised effective date. Continued use of the site constitutes your acceptance of the revised terms.

11. Contact Us

If you have questions or concerns about your privacy, contact:
📧 hello@puffingponypipes.com
📍 Puffing Pony Pipes – Centennial, CO